FREQUENTLY ASKED QUESTIONS
​
​
GENERAL QUESTIONS:
Why do I Need a Smart ContactCard™?
My contact card doesn't seem to be Downloading to Other Phones.
How do I share my info by tagging another phone?
Does the ContactCard™ work through thick phone cases?
iPHONE QUESTIONS:
How do I Turn On NFC on an iPhone?
What iOS Phones are Compatible With NFC?
How do I Troubleshoot an iPhone?
​
ANDROID QUESTIONS:
How do I enable the NFC feature on an Android?
What iOS Phones are Compatible With NFC?
Note: Any iPhone with a camera can scan a QR code regardless of its NFC capability.
• iPhone XR
• iPhone SE
• iPhone XS, Max
• iPhone 11, Pro, Pro Max
• iPhone 12, mini, Pro, Pro Max
• iPhone 13, Pro
• All future iPhones
• iPhone 7, iPhone 8, and iPhone X must first enable the NFC scanner in the control center MORE INFO CLICK HERE
Why do I Need a Smart ContactCard™?
-
With a digital ContactCard™, you’ll never have to purchase and store business cards again.
-
With a digital ContactCard™, you’ll never leave your business cards at home again.
-
With a digital ContactCard™, you’ll instantly connect with new friends, potential clients and customers and direct them to your key information with convenience and ease.
-
You’ve probably been in this situation before… You meet someone new, and they ask for your business card. But unfortunately, you don’t have any with you! You forgot to replenish the stock that you normally carry with you!
-
Not having a physical business card quickly available can be both embarrassing and inconvenient.
-
Carrying large number of business cards is also impractical.
-
Now, you’ll never have to worry about being unprepared again... Simply carry a single ContactCard™
What Android Phones are Compatible With NFC?
Note: Any Android with a camera can scan a QR code regardless of its NFC capability.
Pixels
Pixel, Pixel XL, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3A, Pixel 3aXL, Pixel 4
All future Pixels
Galaxy
SIII, S4, S5, S6, S6 Edge, S6 Edge+, S7, S7Edge, S8, S8+, S9, S9+, S10, S10 5G, S10+, S20, S20+, A20, A20e, A30, A50, A51, Galaxy Fold, Galaxy Fold 2
All future Galaxies
Samsung
Note 8, Note 9, Note 10, Note 10+, Note 20, Note 20 Ultra, Note 20 Ultra Plus
All future Samsungs
HTC
One M9, Desire 10 Pro, Exodus 1, U11/Life/+, Desire 12/12+, U11 Eyes, U12 Life, U12+, U19e, 19+
All future HTC phones
Huawei
P10, P10 Plus, P10 Lite, P20, P20 Pro, P20 Lite, P30, P30 Pro, P30 Lite
All future Huawei models
LG
G3, Nexus 5X, V10, G4, K10, V20, G5, G6, V30, V35 ThinQ, Q Stylus, Q Stylo 4, Stylo 5, V40 ThinQ, V50 ThinQ 5G, Q8, Q7, G7 ThinQ, G8, G8s ThinQ, Q9, One
All future LG phones
Xiaomi
Mi Mix, Mi Mix2, Mi Mix 2S, Mi Mix 3, Mi5, Mi5s, Mi5 Plus, Mi6/X, Mi6, Mi8, Mi8 Lite, Mi8 Pro, Mi9, Mi9 SE
All future Xiaomi phones
Nokia
3, 5, 6, 8, 8.1, 6.1, 8 Sirocco, 7 Plus, 5.1, 9 PureView
All future Nokias
OnePlus
One, 3, 3T, 5, 5T, 6, 6T, 7, 7 Pro, 7 Pro 5G
All future OnePlus phones
Motorola
Moto P50, Moto X4, Moto Z3, Moto Z3 Play, all future Motorolas
Sony
Xperia XZ1/Compact, Xperia 1, 10/Plus, Xperia XA1/Ultra/Plus, Xperia XZ2/Compact/Premium, Xperia XA2/Ultra/Plus, Xperia XZ3
All future Sony phones
Essential
PH, PH-1
All future Essential phones
How do I enable the NFC feature on an Android?
Enabling the NFC function on your Android is simple:
1. Navigate to Settings
2. Search “NFC”
3. Enable “NFC”
4. Start connecting
How do I Turn on NFC on an iPhone
Actually, you can’t turn NFC on or off on an iPhone!
Why? The iPhone’s NFC function is enabled or disabled by the apps that require it. So, unlike NFC on Android, where it’s pretty straightforward to turn it on or off directly from the operating system, in iOS, there is no main switch for NFC.
How do I Troubleshoot an iPhone?
Not working with iPhone
-
Check the compatibility list to determine if the iPhone is compatible with a ContactCard™.
-
Remember: all modern cellphones can use a the QR code scanning feature/app to share your contact information!
-
Always tag your ContactCard™ to the top edge of iPhones, near the camera.
-
The iPhone’s NFC antenna is located on the back top of the phone. MORE INFO CLICK HERE
SPECIAL NOTE:
The ContactCard™ cannot be scanned while the phone’s:
-
Flashlight is on…
-
Screen is off…
-
Airplane mode is engaged…
-
Camera is active.
My contact card doesn't seem to be Downloading to Other Phones.
Reason #1. The phone is old & doesn't have NFC installed.
Reason #2. It's an Android phone and NFC feature is off.
Reason #3. The phone case is thick and blocks the signal.
Reason #4. You are tapping the card in the wrong location.
Reason #5. Card not held against the phone long enough.
Reason #6. Often, the phone user must select “Create New Contact” on the screen to fully download and install your contact information. Some Androids install the contact information automatically while others recognize the data and wait for you to tap the screen to either read or install the data into your contacts list.If the NFC feature does not appear to be accessible, simply scan the QR code to retrieve the identical information.
Do I need to download an app?
No! We have encoded your data for you and it resides on the ContactCard™ in the NFC chip’s memory as well as in the QR code on the rear.
-
Generally, no app is needed to get up and running.
-
Unless someone is using an old-fashioned flip-phone they should have access to NFC and have a QR Code reader on their device. If not, there are dozens of free phone apps. Kaspersky QR Scanner is one of the best free third-party scanning apps for iOS and Android. Google Lens is also a great option to read QR Codes on Android devices.
How do I share my info by tagging another phone?
It’s really quite simple actually and the results are instantaneous. This technology is relatively new, and it is expected for there to be a brief learning curve when attempting to tag another phone.
Tips on tagging:
• Ensure the recipient’s phone is on
• Ensure the phone is unlocked before you tag
• Ensure airplane mode is turned off before you tag
• Ensure the camera is not active before you tag
• Ensure to tag on the “sweet spot”
iPhones - On the back and at the top (near the camera)
Androids - On the back, near the middle of the phone
Does the ContactCard™ work through thick phone cases?
Your ContactCard™ will generally work through most cellphone cases! You may have to hold it in place momentarily for some thicker phone cases. Please note that metal cases, or very thick cases such as an OtterBox, may prevent the NFC signal from reaching and energizing the ContactCard™. We have special “Anti-Metal” stickers for attachment to metal objects.